Welcome Federal Employees & Retirees

Do I have the option of changing dentists? If so, how?

Transfers between dental offices are fast and easy. You can select or change dental offices securely online. Please go to the member login area of our web page. Once logged in, choose “Change Dentists” on the member screen.

You can also call our Member helpline or email our Member Services Department. Please make available your name, membership number, new plan dentist selection, the reason for changing and the date of your last appointment. It is very important to follow the treatment plan prescribed to you by your dentist. Should you choose not to follow his/her recommendations, your doctor reserves the right to refer you to another office. Making sure you understand your treatment and following through with your treatment plan are important steps in maintaining a healthy mouth.